Client Testimonials

A note of appreciation to our clients.

Advanced BioRecovery

Solutions

We are not measured by our competitors; we are measured by our clients’ collective experiences and expectations.

We would like to extend our sincere appreciation and gratitude to our clients for taking time to share their experiences, and offer advice and supportive messages to other clients and prospective clients. Your comments also help us grow, and improve our services.

We understand our clients are often writing about difficult, painful and distressing experiences in an effort to bring comfort and reassurance to others who may be going through a similar event, the result of loss or injury to a family member, friend, coworker, or employee. We thank our clients for this kind and generous gesture.

I am the manager and part owner for a premier hotel and a well-known vacation stop in the Stuart / Jensen Beach area. Regrettably and sadly three of our guests lost their lives to suicide over the past five years. Advanced BioRecovery Solutions was brought in to clean the first event. Very pleased with their response time, work, attention to detail, documentation and professionalism, ABS became, and has remained the hotel’s go-to biohazard company. We appreciate that the company utilizes unmarked vehicles, conducts their work quietly after our guests have retired for the evening and, in general, does everything they can to maintain a very small footprint. The team goes to great lengths to ensure our guests and staff do not come in contact with anything that might be dangerous or distressing to see. The company values confidentiality, a very important attribute to our hotel. We had to file an insurance claim for the last event. ABS’ detailed reports and thorough photo documentation contributed to expediting the claim and payment. We were also impressed that ABS is fully insured with limits far beyond our businesses’ requirements. If you are an owner or manager of a hotel or resort, it is not a matter of if, but when you will need a biohazard cleaning company. We thought something like this could never happen in a place that has brought so much joy to our guests. It brings comfort and lowers our stress levels to know ABS is just a phone call away. We highly recommend ABS.

I highly recommend Advanced BioRecovery Solution! Anil and his crew did a wonderful, thorough and extremely professional job in cleaning out a horrific hoarding situation in my late brother’s home. Anil was very considerate and helpful throughout the project. I live out of state and he sent photos showing the great progress that was made each day. The crew did painstaking work in harsh conditions each day and managed to clear out the home in a very timely fashion. Anil went above and beyond in his communications with me and was very kind throughout the process. As situations came up throughout the project, Anil went out of his way to help me with solutions. I can’t recommend ABS enough!

Going through the experience of losing someone is tough enough but coping with the loss of a loved one and navigating the most difficult task of dealing with a biohazard event associated with this loss is more than anyone can even imagine. It is tough enough but a situation such as this takes you into a new realm of reality I hope many never need to know about. If they do I HIGHLY RECOMMEND ABS! My safety and compliance officer, Anil Lartius, was not only by my side helping me through each and every unknown, scary step, he also became a friend through the process. Truly I would not have made it through without Anil and ABS. To further complicate things not only was this entire event very difficult but the insurance company we were dealing with was not very reputable and they fought the 40-page claim forms submitted with full photo coverage and every “T” crossed and “I” dotted. As you can imagine this was an awful experience. It was exasperated by a year and a half long litigation that ABS never relented on and I am pleased to tell you the claim was settled in full due to ABS’s due diligence and the excellent job done by Anil and team. Forever grateful to Anil and the ABS team.

I found Advanced Biorecovery Solutions through the Florida Department of Health in September 2017. I live in TN and had an aunt who lived in West Palm Beach. Before Hurricane Irma came to town, I tried calling my Aunt to get her to come up here out of the path of the storm. Unfortunately, it was discovered she had passed away in her home. Because she lived alone, her death was a “late discovery”. I contacted Anil the day it was discovered that my Aunt had passed away. He was very helpful and professional on the telephone and in emails. Because of the hurricane, we had to wait another week before coming to Florida. We arrived on Sunday. Anil met us at the house to conduct the inspection. He told us that there may be coverage in the home owner’s insurance policy for a late discovery. I never would have thought of that. ABS submitted the claim and all the required supporting documentation. ABS met with the adjuster and examiner, answering all of their technical questions. The claim was paid in full. My husband and I did not have to lift a finger. ABS handled everything start to finish. I had not been able to locate my Aunt’s wedding rings. No one could find them and I asked Anil if he could look for them while cleaning the house. The team found the rings and placed them on her dresser for us. He and his crew did a wonderful job. They were professional, courteous, honest and most of all compassionate during a difficult time. I would not hesitate to refer anyone to this business.

A few years back, I received an unexpected call from my property manager about my tenant who had passed away in an apartment I had been renting him in Miami. Unfortunately, it was a week before the discovery and aside from the initial shock of his death, I was incredibly worried about the safety of my neighbors and apartment. My property manager told me that I’d have to hire a professional biohazard company due to the circumstances. I would never have known that the next phone call I made turned out to be the best possible call ever! I spoke to Anil at ABS and he immediately reassured me that “things will be fine” while making sure someone would be at my apartment to review the space that same day. I had received prompt calls after the initial inspection with his regular updates addressing any potential concerns. Since I had never experienced this before, I could not have been luckier to have had such an incredible professional and informative team at ABS. They were exceptionally supportive as all of the communication was done via phone (I live in New York City). Providing the safest cleanup and supporting me were their two top priorities which made me feel like we were all on the same team. Their expertise in this area is beyond comprehension and they took every step as seriously as the next. Neighbors who had expressed concern about their safety saw how ABS took all precautionary measures to minimize any concerns. Since I was receiving regular updates and pictures along the way, I could see the progress and appreciated how they stayed on schedule. Anil and his team were as professional as it gets; I had not seen anything like this in years. It was an absolute relief once the responsibility had been shifted from me to ABS as I knew they would go beyond the call of duty which I am forever grateful. Everything was taken care of safely, properly and within the timeline while being supported throughout this scary situation. Nobody ever wants to receive this kind of call but if you do, I can reassure you that Anil’s team was one of the most professional and honest people I’ve ever encountered. They take their work seriously and support you every step of the way.

Thank you Anil and ABS!

In April (2016) I needed to quickly find a competent, professional, and trustworthy BioRecovery Clean-up Team. I found ABS on the Florida Department of Health website. I called and arranged to speak to and meet Anil at the clean-up site. I was immediately impressed when I saw the ABS vehicle and the professional attire that Anil was wearing. Anil’s knowledge was noted. He explained everything in a way that was understandable to me. He was gracious and very kind. I knew that Anil and his team would be the “Right Team” for me. The team did an excellent job at the site. ABS would be a company that you should use. The company has my highest recommendation.

We found Advanced BioRecovery Solutions on the internet. Anil and his crew came right out, and they certainly fulfilled the ABS motto of being Professional, Thorough and Discrete. They offered assistance through the process of submitting the insurance claim. To ABS’ credit, our claim was paid in full. ABS exceeded our expectations by working very late hours as well as being quite personable and empathetic in our family’s time of need. We greatly appreciate Anil and the ABS crew for their high-quality service. With 100% confidence, we would recommend Advanced BioRecovery Solutions to anyone in need of biorecovery services.

I highly recommend ABS if you ever need such a service. I own a rental property where a tenant lost his life to suicide and wasn’t discovered for almost a week. To add to an already stressful situation, I was away at the time, traveling by car, 1,500 miles away. I was in unchartered territory and didn’t even know how to begin dealing with the situation. I reached out to a few companies that handled this sort of thing and was very fortunate to get a call back from “Anil” from ABS. He walked me through what needed to be done, step by step. ABS staff dealt with all the police and insurance issues, keeping me up to date day by day (and even hour by hour) of the ongoing operations involving the actual cleanup. There are technical, environmental, and legal issues that you can’t even imagine exist until you are confronted with this sort of thing. You can be confident ABS has your back with all that. All this while also being considerate of the surrounding neighborhood where the incident occurred.  The expertise and professionalism provided by ABS kept me calm and confident during a very difficult time.

We were so pleased with ABS’ services. Exhausted from a lengthy flight, and grieving, I called the company at 2 AM on a Sunday. The very kind and understanding gentleman on the other end of the phone assured me they would have a team at my father’s home in an hour. The cleaners were at my door in less than an hour, with dinner in hand. I had casually mentioned on the phone that I did not have time to eat. I was so moved by the gesture. Everyone was professional and respectful, accommodating our family’s needs. In my time of despair, I had instructed the company to throw everything away. As the technicians worked they came across two collectables that they believed were of significant value. The manager notified me right away. I discovered later these items were worth several thousand dollars. It was so refreshing to see such honesty, to have someone looking after my best interests. The attention to detail was amazing. ABS’ compassionate and caring employees made an emotionally difficult experience bearable.

Thank you for the excellent job you did by restoring my property after the tragic loss of my tenant. The professionalism of your team gave me peace of mind during the storm. Thank you for a job well done. God Bless. Be the change you want to see in the world.

ABS cleaned one of our condos after a beloved renter passed away. A full-service company, I literally did not have to do a thing. They filed the claim, provided all the documentation to the insurance company and met with the adjuster. They called me once a week, giving updates as the claim processed. When I had problems with the insurance company, ABS advocated on my behalf to promptly resolve the matter. I was very concerned about the anxiety this might create for my other renters. ABS accommodated me, working late at night after most of my tenants retired for the evening. The tenant’s relatives arrived just before ABS began work. The team was very kind and accommodating. They kept the family safe and out of harm’s way, disinfecting personal items and passing those things to the family members. ABS setup a small area for the family to work comfortably far from the apartment, ensuring they were kept safe and would not see anything that could be upsetting. When they were finished, you would never have known such a terrible thing happened in the condo. The entire condo was spotless and odor free. Testing was conducted to ensure the apartment was safe. I just cannot imagine all the terrible things these people must see. Yet, they hold kindness in their hearts that helped me through a very difficult time. Thank God for this company and the work they do.